Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing: With your explicit consent, we may send you emails about our store, product launches, promotions, and other relevant updates. You can unsubscribe at any time.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent? You may withdraw your consent to our use of your personal data at any time, including for marketing communications or data processing, by contacting us at contact@retropixl.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase. After that, it is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council—a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more details, please refer to Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

However, certain third-party providers, such as payment gateways and other payment processors, have their own privacy policies. We recommend you review their privacy policies to understand how your information will be handled.

Jurisdictional considerations: Some providers may be located in or have facilities that are located in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Example: If you are located in Canada and your transaction is processed in the United States, then your personal information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer applies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics: Our store uses Google Analytics to help us understand who visits our site and what pages are being viewed.

International Transfers: By using our services, you acknowledge that your personal information may be transferred to and stored in jurisdictions outside of your own, including the United States and Hong Kong, where privacy laws may differ.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with all PCI-DSS requirements and implement additional industry standards.

SECTION 7 - COOKIES

Here is a list of cookies we use so you can choose whether to opt-out:

  • _session_id: unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit: no data held, persists for 30 minutes, used to track number of visits.
  • _shopify_uniq: no data held, expires at midnight (visitor-relative), counts visits by a single customer.
  • cart: unique token, persists for 2 weeks, stores cart contents.
  • _secure_session_id: unique token, sessional.
  • storefront_digest: unique token, indefinite, used to determine access to password-protected stores.
  • PREF: set by Google to track site visits and origins, persists briefly.

For more details or to manage your cookie preferences, you can access our [Cookie Settings] at any time.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence. This site is not intended for individuals under 13, and we do not knowingly collect information from children without parental consent.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting to the website. If we make material changes, we will notify you here so you understand what information we collect, how we use it, and under what circumstances we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue selling products to you.

SECTION 10 - YOUR RIGHTS

Depending on your location, you may have the right to access, correct, amend, or delete any personal information we have about you. You can also object to or restrict certain types of data processing.

To exercise these rights, contact us at contact@retropixl.com.

QUESTIONS AND CONTACT INFORMATION

To request access to, correction of, or deletion of your personal information, or if you have questions, contact our Privacy Compliance Officer at contact@retropixl.com